Solutions Designer – ICS (Ontario)

Solutions Designer – ICS (Ontario)

Ontario

VistaCare Communications is a leading technology solutions provider for a wide range of businesses and organizations. We are currently seeking experienced and motivated Audio Visual Solutions Designer to join our National operations in Ontario for permanent, full-time positions.

The Solution Designer serves as a technical sales consultant to the Business Development Representatives Team. They support the sales cycle process by participating in customer meetings, site surveys, assisting with client needs analysis, generating functional system designs/descriptions/diagrams and creating equipment and labour proposals. There is considerable client contact as well as interdepartmental contact required which makes communication skills imperative for this position.

VistaCare Communications is an equal opportunity employer, welcoming applications from people with disabilities. Any applicant who may require accommodations are encouraged to discuss this with their recruiter.

Duties and Responsibilities: 
  • Participate in project meetings with clients, contractors and other stakeholders
  • Assist Client Executives with pre-sales customer meetings, needs analysis & site surveys
  • Translate customer requirements into functional system designs
  • Develop solution riser diagrams, wiring drawings and functional drawings, calculations and documentation to support system designs (CAD, VISIO, ETC)
  • Review pre-construction design and documentation
  • Assist with technical design, pricing and identify any logistical challenges
  • Generate functional system descriptions and block diagrams
  • Identify all cabling and miscellaneous material needs
  • Design wall plates and overlays
  • Provide material and labour estimates for projects
  • Provide engineering support to project installation team as needed
  • Travel to various job sites is required  
  • Obtain project sign-off as needed
  • Review electrical diagrams to verify compliance with industry standards 
  • Customer liaison for engineering inquires
  • Meet with vendors/prospective vendors to help evaluate products
  • Post sales project consultation
  • Preparing custom operations manuals
Knowledge and Skills: 
  • Should have proficiency in AutoCAD, MS Visio, MS Project, and common MS Office tools
  • Diploma in Electronic Engineering Technology or Electronic Engineering Technician program is desired
  • Experience in the application of digital video systems featuring custom touchscreen controls
  • Experience in the application of audio mixing using digital signal processors
  • Experience in the application of telepresence and unified communication products
  • Experience in networking AV systems components including the ability to communicate effectively with customer IT personnel
  • Strong attention to detail and communication skills
  • Ability to work on multiple projects simultaneously
Experience Required: 
  • Minimum 3 to 5 years estimating experience in related field (Audio Visual/Structured Wiring/Security CCTV or Access Control) within the last 10 years
  • Background in Electronics/Electrical/ Structured Wiring/ Audio Visual/ IT.
  • CTS certified; CTS-D preferred
Additional Requirements: 
  • Valid driver’s license and clean driver’s abstract
  • Willingness to work overtime, weekends, or on emergency call outs as required
  • Willingness to travel
  • Able to obtain government security clearances
  • The successful candidate will be required to pass a criminal record check
Compensation and Benefits: 
  • Competitive compensation based on experience and skill level
  • 50% employer paid comprehensive group benefits (health, dental, vision, insurance)
  • Employee & Family Assistance Program (EFAP)
  • Employer-match RRSP group plan
  • WorkPerks with Venngo and other corporate discounts available