Field Manager - Ontario

Field Manager - Ontario

Windsor, ON

The Field Manager is responsible for the day-to-day operation and employees of their assigned field operations in the telecom line construction division at VistaCare Communications. This position is based out of our Windsor, Ontario office with regular field travel required.

This position reports directly to the Regional Manager – Ontario Operations.

Duties and Responsibilities: 
  • Manage crews deployed to your assigned worksites;
  • Act as first point of contact for customer and public escalations and issues;
  • Collect and review timesheets for all line construction employees and monitor daily progress;
  • Organize work schedules, lodging, travel, vacations, vehicle repairs and per diems as needed;
  • Complete jobsite inspections, and ensures that all company safety policies and procedures are being followed and that all required paperwork is completed and submitted on time;
  • Monitor projects for changes to the scope the work.  Clearly identify all changes to the scope of work on timesheets and communicate with key stakeholders to acquire written pre-approval where necessary.  Follow all internal and customer directed change request processes which may involve redlining work plans, collection of supporting documentation and the submission of online forms.  Change-requests may be required due to safety conditions, work plan errors, delays due to customer “not ready” conditions, etc.;
  • Respond to safety incidents and/or inquiries from workers in a timely manner;
  • Investigation of incidents, both safety and non-safety related in conjunction with Safety team;
  • Manage fleet and material stocking at your assigned projects/worksites;
  • Manage your assigned worksite project scoping;
  • Responsible for ensuring that projects are completed on time and on budget, escalating any concerns or issues that may affect these deadlines;
  • Cable management in the yard;
  • Civil access quoting;
  • Ensure Technician development and conduct performance reviews;
  • After-hours call outs for projects;
  • Travel as required.
Knowledge and Skills: 
  • Self-starter, highly motivated for both business and personal success;
  • Construction Safety Standards;
  • Excellent interpersonal communication skills; natural people-leader;
  • Ability to effectively analyze and interpret data; analytical and critical thinking ability;
  • Strong leadership and change management approach;
  • Customer-focused and the ability to deliver on commitments;
  • Very strong organizational and time-management skills with the ability to work effectively under pressure.
Experience Required: 
  • Minimum of 2 years experience in a field-based  telecom, project management, or construction industry leadership role;
  • Experience with Outside Plant Construction, and specific knowledge of fibre optics and FTTx;
  • Experience with daily logistics planning/scheduling for a team;
  • Proven track record of delivering results within strict deadlines while effectively leading a team and resolving daily obstacles.
Additional Requirements: 
  • Valid driver’s license and reasonable driver abstract; must meet insurance carrier requirements;
  • Willingness to travel throughout the region as required; occasional travel outside of territory may be required;
  • The successful candidate will be required to pass a criminal record check.
Compensation and Benefits: 
  • Competitive compensation based on experience and skill level;
  • 50% employer paid comprehensive group benefits (health, dental, vision, insurance);
  • Group Life Insurance;
  • Employee & Family Assistance Program (EFAP);
  • Employee Referral Program;
  • Free on-site parking;
  • Company discounts;
  • Company-Matched RRSP.