Senior ProAV Technician (Halifax, NS)

Senior ProAV Technician (Halifax, NS)

Halifax, NS

VistaCare Communications is a leading technology solutions provider for a wide range of businesses and organizations. We are currently seeking a motivated Audio-Visual Technicians to join our National operations in Bedford, Nova Scotia for permanent, full-time positions. Working in our Integrated Communications Solutions Division, our Audio-Visual Technicians work on the following systems and solutions:

  • Large Format Display, Video Walls, Projectors and Screens
  • Distributed Audio Systems
  • System Control and Integration
  • Audio & Video Conferencing Systems
  • Digital Signage Solutions & Software
Duties and Responsibilities: 
  • Installation of equipment and associated wiring
  • Basic programming support and system configuration of Crestron, Q-SYS, Cisco, Polycom type systems
  • Commission and test equipment
  • Interpretation of drawings including architectural, elevation, and schematic drawings.
  • Communicate with the customers about the system specifications and functions
  • Complete all daily, weekly and monthly paperwork as required
  • Attend service calls to troubleshoot systems for customers – diagnosis of problems and implementation of solutions
  • Provide excellent customer service
  • Lead project installations from the field; manage team members, project schedule, customer expectations and be accountable for the end product
  • Diagnose problems and implement solutions.
Knowledge and Skills: 
  • Job planning according to desired timelines, including the dissection of blueprints from designers
  • Outgoing and friendly personality with the ability to liaise with customers, conduct site surveys and do basic quoting for time and materials jobs
  • Professionalism and integrity when dealing directly with clients, general contractors and trades
  • Highly organized and self-motivated, requiring very little supervision
  • Ability to manage workload and to ensure jobs are completed on time
  • Strong manual dexterity and hand-eye coordination
  • Self-disciplined, motivated and organized
  • Knowledge of IP networks and the ability to configure IP based system solutions
  • Strong ability and experience in coordinating and motivating team members while verifying completed tasks to provide on-the-job training and mentors
Experience Required: 
  • 5+ years’ experience in ProAV Installations
  • Supervisory or team lead experience including both people and project management experience
  • Familiar with ProAudio-Visual, Commercial Security & Life-Safety systems
  • CTS Certificate considered an asset
  • Expert level knowledge of ProAV installation practices
  • Ability to test, analyze, troubleshoot and resolve complex issues
  • Ability to manage workload and to ensure that jobs are completed on time and on budget.
  • Preference will be given to those who have programming and configuration experience with the following Manufacturers:
  • Crestron
  • Q-sys
  • Extron
  • Polycom
  • Cisco
Additional Requirements: 
  • Valid driver’s licence; reasonable driver abstract
  • Willingness to work overtime
  • Travel throughout Atlantic Canada may be required
  • The successful candidate will be required to pass a criminal record check
Compensation and Benefits: 
  • Competitive compensation based on experience and skill level
  • 50% employer paid comprehensive group benefits (health, dental, vision, insurance)
  • Employee & Family Assistance Program (EFAP)
  • Paid travel and accommodation, including meal allowances as required